Terms & Conditions

By using our website or placing an order you agree to our terms & conditions.


Your message must not be threatening, harmful or hateful. If we receive any complaint from the recipient in regards to them feeling threatened, hurt, distressed or any concerns whatsoever by the message they have received we reserve the right to disclose the senders identity (this will be done on a case-by-case basis). Cheeky, slightly naughty/saucy images and messages are allowed but we will not process explicit images or messages.
We do not guarantee delivery dates or the estimated timescale of a delivery.
products are subject to availability.
SendSweets.co.uk operates on a made-to-order basis so any returns or refunds would be done on a case-by-case basis. In normal circumstances if an order is cancelled before any writing/typing/printing has taken place then a refund will be given (excluding larger or special orders). Once the item is made and shipped we are unable to cancel the order or stop the delivery.  Size of lettering & layout may vary. Messages will be written/typed/printed as it is in the order placed. Website images shown are for illustrative purposes only. Your package/envelope may include promotional material/business card. For authenticity we include the SendSweets.co.uk website address in/on each product/package. Items or packaging may be harmful if swallowed. Keep out of reach of young children. Products are not suitable for children under 3 years of age. Products and messages are sent on behalf of the buyer and we bear no liability for any negative results or annoyed people.


Competitions: Winners are selected randomly unless otherwise stated. Competitions/giveaways or similar events run on Twitter or other social media platforms are only valid from the date of publishing. Retweets of past competitions are not valid.


By placing an order the buyer accepts full responsibility for any negative results and all content including messages, products, jokes & pranks. Once your order has been processed and shipped you can request your personal data to be removed from our data base.
Your accessing of this website and/or undertaking of an order or agreement indicates your understanding, agreement to and acceptance of these full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.